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"We receive a lot of calls daily from customers and all of a sudden we found ourselves having to work from home, we couldn’t handle the volumes and had to do something. The Kitchen Office team understood our business and predicament and clearly have expertise in high call volume organisations such as ours.

"Kitchen Office explained the options available to us and with their advice we agreed on one. Now we have an environment where our staff can work easily from home or the office and our customers receive exactly the same quality of service across the board. This has opened our eyes to home-working and our business now plans to expand home-working opportunities in the future."

COO – Financial Services