Our Technology Solutions
Our comprehensive list of solutions are designed to provide you with a seamless transition from kitchen to office.
VOIP / Hosted Cloud IP Telephony Solutions and SIP Trunking
Working from home has never been easier using Hosted Cloud Telephony. You can make, receive and transfer calls as if you're in the office creating seamless connections with colleagues and customers wherever you're based.
ZOOM, MS Teams
Choose Microsoft Teams and you could be completely integrated with your office phone system, make and receive internal and external phone calls from your kitchen in exactly the same way as your office and have integrated presence so you can see when your colleagues are available or not.
Hosted IP Telephony Solutions with MS Teams
Whether based at home or in the office, receptionists and key business operators can use Hosted IP Telephony Solutions to see all of their colleagues from one laptop screen, handset, tablet or smartphone when taking a call, and move calls seamlessly between colleagues with minimal fuss.
Salesforce, MS Dynamics, Netsuite, Zendesk, Pipedrive, Sage, Freshsales, Zoho, Hubspot (other CRMs available)
Connect and make calls through Salesforce and other CRM systems using your existing telephony system. Customer records can 'pop' onto your screen when your customers call in, encouraging a more rapid response and first-time customer query resolution. All communication is automatically logged in your CRM system, speeding up and centralising workflows and the customer experience.
UCaas (Unified Communications as a service)
Ucaas is an excellent way to facilitate chat using messenger and chat functions with your colleagues or customers. You can also share files and have
conference and video calls from your kitchen or remotely instead of face-to-face meetings.
MS 365, Mimecast, Webroot, Wireshark, Malwarebytes, Norton and more
Move your emails and files to the cloud so you can access them from anywhere in the world, on any device of your choice, whether it be your own, someone else's or even a hotel workstation. Ensure that you have the right security and protection in place at home or in the office so that you and your colleagues can minimise the threat of cyber crime.
Business grade broadband / fibre (FTTC / FTTP)
Upgrade your broadband so you can make seamless business grade phone calls and use web-based business applications at the same time as the kids are streaming Netflix or gaming - all from one small home connection. Boost the Wi-Fi to your kitchen from your main home router to work in a business grade environment from home.
FREE download of IP Telephony apps from App store
Download a free simple home working app on your mobile or tablet so you can make landline business calls from your mobile using MS Teams. The app enables your business or personal mobile or tablet to be integrated with your phone system so that if you pop out for a dog walk or the school run, calls can follow you and you can answer them as if you were in the office. This can be further integrated with MS Teams as well should you wish.
Improved business mobile tariffs and hardware
Since people are now working more and more from home, many companies are seeking better mobile solutions to suit this change in circumstances. We can recommend the best business mobile tariffs for you and your business users and arrange new hardware devices and upgrades to suit them. This will not only save your business money, but improve on the service that you currently receive.
LIVE Contact Centre Wallboard and Management Information stats and IT software stats
The ideal product for a Contact Centre environment; businesses can gain access to live productivity statistics, whether that be phone stats for sales people and customer service staff or computer productivity management information. It is also the perfect solution for both in-house multi-offices or the adoption of remote agent working, whereby staff can perform their tasks in exactly the same way by logging in from home.
IT Support Services and personal Account Manager/service
Kitchen Office can help you and your staff at home by recommending an IT Support professional who can speak to you when you have home IT problems with your business IT and telephony equipment/software.
Financial Conduct Authority encrypted recordings, UK storage with PCI DSS
If your calls are recorded, or you need to take credit card payments from customers at home over the phone, the Kitchen Office team can assist and recommend the right storage of all of your calls using the latest PCIDSS software. We can check your phone solution is PCI compliant to work from home and also ensure that any compliance such as the FCA is adhered to and certified using the solutions we recommend.
Get in touch for a free no obligation consultation
"“I would recommend Kitchen Office to any company who wants to look seriously at home working as an addition or complete alternative to their business. They offer impartial advice and their service cost us nothing. There was no obligation to adopt their recommendations, but we are very happy we did!”"
CEO – Software Company
